Frequently Asked Questions

What can we help you with today? Browse our FAQs or feel free to reach out to our team.

Delivery timings

We currently have two time slots for delivery:

Delhi & Noida: 9 AM - 12:30 PM | 4 PM - 8 PM (last order by 6 PM)

Gurugram: 9 AM - 12:30 PM (last order by 8 AM)

Our meal kits

Every meal kit includes:

- an easy to follow recipe

- perfectly portioned ingredients

We provide every ingredient mentioned in the recipe, down to the oil and salt! You can review the ingredients you'll receive with each meal kit before your selection.

Every recipe requires some basic kitchen equipment, like a saucepan and a kitchen knife, that is not included in the meal kit. We've listed the equipment you'll need to have at home for each recipe on the meal kit's page. Please review this before placing your order!

Let us know in the allergy notes field when you place your order and we'll make sure we don't send you an ingredient you're allergic to.

Some recipes may be difficult to execute without key ingredients so we recommend selecting a different meal kit if you find you're allergic to a listed ingredient. Please note the recipe you receive won't be modified to reflect any ingredients left out.

The cooking time for each meal kit is mentioned in the description on its page and on the recipe you'll receive. The cooking time is an estimate of the total time you'll need (including all prep work like cutting or chopping ingredients, washing vegetables, soaking any grains etc.) to cook and serve your dish.

Currently the cooking time for our dishes ranges from 15 minutes to 45 minutes.

We take special care to make sure you have everything mentioned in the recipe. In the rare event of an error, please let us know immediately using the chat on our home page.

Makery creates its recipes after careful trials. We cannot make changes to recipes on an individual basis.

With that said, you're free to get creative in the kitchen and make any modifications you'd like to! We can only vouch for our own recipes but we'd love to learn about how you made our dishes your own. Tag us on the results!

Every ingredient you need comes neatly, cleanly, and safely packed in your kit. We are working to make the packaging as eco-friendly and sustainable as possible. We will continue to upgrade our packaging as supplies improve after the lockdown.

We maintain WHO compliant health and safety standards, including: daily temperature checks, hourly sanitation & cleaning of all surfaces, social distancing for our team members, and contactless delivery.

Delivery information

There is a nominal charge for delivery in Delhi (₹50), Noida (₹50) and Gurugram (₹95).

We are currently delivering in parts of Delhi NCR (South Delhi, Central Delhi & Gurugram).

Click here to check if we deliver to your area.

Our meal kits are designed to be ordered on the day you intend to cook and eat them. Our ingredients taste best when they're fresh.

We currently have two time slots for delivery:

Delhi & Noida: 9 AM - 12:30 PM | 4 PM - 8 PM (last order by 6 PM)

Gurugram: 9 AM - 12:30 PM (last order by 8 AM)

Each meal kit has the cooking time required for the recipe so make sure you plan enough time before serving to prepare your dish!

Other queries

If you'd like to reach out to us about anything else, feel free to drop us a line here